Due to the current circumstances I thought I’d create this helpful page to answer any questions you may have and to put your mind at ease a little. First thing’s first, I WILL NOT cancel on you! I have a few measures in place already so please don’t panic.
DON'T WORRY
POSTPONEMENTS
If you would like/need to postpone your wedding, your first point of call should be your wedding insurance (if you have it). They should be able to talk you through your policy if the wedding has to be postponed due to Covid-19. They will also let you know your next steps, which will help when you chat to your suppliers.
If you don’t have insurance, please don’t worry about me. I am more than happy to move your deposit or full balance over to another date for you if I’m available. I have popped a calendar below so you can see what my available dates are for 2021 and 2022 to help you when re-organising other suppliers. As soon as you have your other date, get in touch with me ASAP and I’ll move it over for you. The reason for this is that I cannot hold dates for any longer than a week, it is all on a first come, first serve basis.
AVAILABILITY CALENDAR
MOVING YOUR WEDDING TO 2022 OR 2023
If you are wanting to move your wedding to 2022, there will be no add on charge for this. However, if you’re considering moving your wedding to 2023, there will be an extra charge due to my prices increasing for this year, there will be no further upfront cost, simply an add on to your final balance.
CONTRACT CHANGE TO ELOPEMENT COVERAGE
If you would still like to get married but with smaller numbers and less coverage due to restrictions, we can discuss a contract change. If your coverage needs to change, I will simply deduct your original deposit from your new total amount payable. Super simple!
For more information on pricing etc, simply get in touch and let me know your elopement location and how many hours coverage you’d like to change too and we’ll go from there!
TERMS AND CONDITIONS APPLY.
IF THE PHOTOGRAPHER CONTRACTS COVID-19
Let me start by saying that I intend to come to every single wedding in my diary for the upcoming months. If I test positive for the virus or develop symptoms which could suggest I have Covid-19, I will of course not be there to photograph your day. What I will do is treat this just like any other illness scenario, so you will have two options;
1. I will hire a replacement, I have professional wedding photographer friends who shoot in a similar style. I will then edit all of the images myself so you’re left with a consistent wedding gallery inline with the rest of my work. There will be no extra planning on your part as I will talk them through everything and will be a message away if they need me throughout your entire day.
OR
2. Refund you all monies paid as stated on your invoice and void the contract.
PERSONAL WEDDING CANCELLATION
If the worst was to happen and you decided to cancel your wedding until further notice. Any payments made will not be refunded as stated in your contract.
VENUE LAW CANCELLATIONS
Due to covid-19 restrictions, your venue may be forced to close suddenly under new laws. If this was to happen and you would prefer to cancel your wedding all together rather than postpone, any monies paid will be refunded within 10 working days.
LAST BUT NOT LEAST
Try not to worry too much and remember, everything passes with time.
We’re going to be okay, we just need to look after each other and ourselves. I’m only an email away if you need me. Stay safe.
Lot’s of love,
